Shipping policy

 

Shipping Policy

Delivering Freshness to Your Doorstep

At Tazgo Nutrition, we aim to ensure that your products reach you as fresh and delicious as they leave our kitchen. Please review our shipping policy to understand how we handle orders and deliveries.

1. Processing Time

  • Orders are processed within 1–2 business days after confirmation of payment.
  • Orders placed after 5 PM or on weekends/public holidays will be processed the next business day.

2. Delivery Time

  • Local Deliveries (Within Pakistan):
    • Major cities: 2–4 business days
    • Remote areas: 3–7 business days
  • Please note that delivery times are estimates and may vary due to unforeseen circumstances.

3. Shipping Charges

  • Shipping costs are calculated based on the delivery location and order weight.
  • Exact shipping charges will be displayed at checkout.
  • Free shipping may be offered during promotional periods or for orders above a certain value.

4. Order Tracking

  • Once your order is shipped, we will provide a tracking number via email or WhatsApp.
  • Use this tracking number to monitor your delivery status in real time.

5. Areas We Serve

We currently ship to all regions within Pakistan. International shipping is not available at this time.

6. Delivery Guidelines

  • Ensure that your delivery address is accurate and complete to avoid delays.
  • If no one is available to receive the package, our courier partner may attempt a second delivery or contact you for instructions.
  • For perishable items, ensure someone is present to receive the order upon delivery to maintain freshness.

7. Delayed or Missing Deliveries

  • If your order is delayed or does not arrive within the estimated timeframe, please contact us immediately at shop@tazgo.pk or +92-335-0266630.
  • While we strive for timely deliveries, delays may occur due to weather, holidays, or unforeseen circumstances.

8. Damaged or Incorrect Orders

  • If you receive a damaged or incorrect item, notify us within 24 hours of delivery.
  • Provide clear photos of the product and packaging, and we will resolve the issue promptly by offering a replacement or refund.

9. Changes to Shipping Policy

We may update this shipping policy from time to time to reflect new practices or services. Please review this page for any updates.

10. Contact Us

For any questions or concerns regarding shipping, feel free to contact us:

Thank you for choosing Tazgo Nutrition! We’re committed to delivering freshness, quality, and care right to your door.